My product is damaged. What is your policy?Updated a year ago

Sorry to hear that you’re having an issue with your purchase. If your product is less than 1 year old, we can definitely look into this further for you but we just need a bit more information to get started.

Please fill out this form here

Please be patient with us as your quality assurance team can take 5 - 10 business days to review damage requests. We’ll then review the issue you’re currently having and be sure to get back to you on next steps!